What do the customers expect from the ERP PRODUCT and VENDOR?

Customers expectations from ERP product and vendor  listed below

#1 FLEXIBLE PRICING

#2 OUT OF BOX FEATURES

#3 AUTO UPDATES ON COMPLIANCE/REGULATIONS

#4 MINIMAL CUSTOMIZATION WITH QUICK CONFIGURATION

#5 TOOLS FOR ENHANCEMENTS AND EXTENSION PROJECTS DEVELOPMENT TO GET DONE QUICKLY

#6 RESPONSIVE SUPPORT, QUICK RESOLUTION OF ISSUES

#7 HANDS ON TRAINING FREQUENTLY, ON DEMAND

#8 ZERO BUGS, ESPECIALLY BUGS ON THINGS ALREADY WORKING TO BE AVOIDED

#9 WEEKLY REVIEW MEETING WITH ALL STAKEHOLDERS FACE 2 FACE

#10 SATISFACTION SURVEY FROM ALL USERS CONDUCT MONTHLY

#11 SKILLED RESOURCES IN ACCOUNTING AND FUNCTIONAL AREAS

#12 PRODUCT SHOULD UPGRADE EASILY WITH LATEST VERSION

#13 SPEEDY GO LIVE IMPLEMENTATION AND FIRST USE

#14 ADOPTION FOR BUSINESS PROCESS IMPROVEMENT